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​​Nanaimo Lifeline

Access to our Response Centers 24/7

Two-way voice communication

How it Works
Lifeline with AutoAlert works with multiple sensors embedded in a powerful microprocessor that is always on and always ready. When a person goes about their daily routine, whether it’s sitting, going up and down the stairs or lying down, AutoAlert is registering their activity and movement. Lifeline with AutoAlert uses patented technology that constantly measures changes in height orientation to a horizontal position and velocity.

Nanaimo Lifeline Associates are professionally trained, standing by to answer your call and assess the level of emergency. 

Uninterrupted support

AutoAlert fall detection

Your AutoAlert pendant is designed to sense when you fall and contact Lifeline automatically if you don’t push the button. It detects over 95% of many types of falls.¹


Your help button will send alerts from anywhere in or around your home, as long as you’re within range of the in-home Communicator.

¹According to a 2014 study conducted by Philips Lifeline on 400,000 Philips Lifeline Subscribers in the United States.
*AutoAlert does not detect 100% of falls.  If able, you should always press your button when you need help.

When a fall occurs, AutoAlert recognizes the difference between every day movements and a fall.  It calls for help automatically.

Speak directly with a Lifeline Response Associate through your in-home Communicator.

Wide range of operation

Unlike a cell phone, you wear your help button on you at all times, so help is always just a button press away.

most widely
​adopted fall

A Nanaimo & District Hospital Foundation Social Enterprise