Main Office
102 - 1801 Bowen Road
Nanaimo, BC V9S 1H1
Phone:  250-739-5770
Toll-Free from Oceanside:  250-947-8213
Fax: 250-755-7947
lifeline@nanaimohospitalfoundation.com

*GoSafe service limited to Canada and cellular reception

Helping Seniors and Others Since 1987 Nanaimo Lifeline has been providing service to people in the communities of Central Vancouver Island, British Columbia, for over 30 years.
Medically at risk individuals and people with disabilities are able to live independently with the help of Lifeline.
Family caregivers, friends and neighbours experience improved peace of mind knowing a loved one has access to help 24 hours a day at the push of a button.

The Most Trusted Medical Alert Service in Canada
Count on Lifeline to feel safe at home


Lifeline is an easy-to-use personal response service that lets you summon help any time of the day or night – even if you can’t speak. All you have to do is press your Personal Help Button, worn on a wristband or pendant, and a trained Personal Response Associate will ensure you get help fast. That’s why Lifeline provides the #1 Medical Alert Service to offer you something else: peace of mind.

Dependability is key to peace of mind.

That’s why doctors, hospitals, and professional caregivers trust our Medical Alert Service.

Office Hours

Monday - Friday: 8:30am - 4:30pm

Call Us:  +1.2507395770

A Nanaimo & District Hospital Foundation Social Enterprise

  • Continue living in the comfort of your own home
  • ​Prompt, caring assistance at the touch of a button 24 hours a day, 365 days a year
  • ​Security and peace of mind for you and your family
  • ​Automated fall detection pendant
  • ​Service available for those without landline telephone
  • ​New Mobile help bottom provides protection anywhere you go*
  • Response Center in Nanaimo (24 / 7 / 365)

Contact Us

Nanaimo Lifeline  is a Social Enterprise of the

Nanaimo & District Hospital Foundation.



Proceeds from Nanaimo Lifeline support  the health care needs of our community.

​​Nanaimo Lifeline